As professional coaches, we encounter problems that have a variety of solutions, along with problems that are paradoxes, i.e., polarities or dilemmas that we cannot solve, but instead seek to manage and balance moment by moment. Leaders whom we coach struggle much more often with the latter than with the former. In this evening’s presentation, you will discover a tool for rationally and collectively managing what might initially appear to be intractable contradictions. Secondly, you will learn how to apply ’Paradox Management’ to the contradictory, but also complementary dimensions that distinguish cultures from one another. This will enable participants to deal more effectively with the challenges that a multicultural workforce presents to both coaches and their executive clients. You may want to think of this as training in “Global EQ”, a knowledge area that is highly advantageous to coaches working in today’s diverse corporate environment.

In tonight’s presentation you will learn:

• To correctly identify paradoxes or dilemmas
• How to analyze and manage paradoxes (and guide your clients to do so)
• Key dimensions that distinguish ethnic and organizational cultures from each other
• How to use key dimensions to solve conflicts, accelerate executive assimilation into a new environment, or support cultural integration projects

Agnes Mura, MA MCC, co-founder of PCMA and former LA chapter president, is an executive coach who focuses on global leadership and organizational behavior. Beyond coaching, she designs and delivers strategic leadership development programs for companies in the US and abroad, in several languages. Trained as a linguist and philosopher, she followed her academic career with ten years in international banking. She is the current president of the International Consortium for Coaching in Organizations, www.coachingconsortium.org, where companies, coaches and academics ‘have conversations that don’t occur anywhere else.’ Her book, Ten Themes and Variations for Postmodern Leaders and Their Coaches, co-authored with Dr. William Bergquist, is obtainable via Agnes@AgnesMura.com. In 2008, her contributions were published in the Pfeiffer Annual on Leadership Development. To learn more about Agnes Mura, MA, MCC, please go to: www.AgnesMura.com.